FAQ
Frequently asked questions
FAQ: Mesmerise Global
Is the metaverse a buzzword or a real opportunity?
The metaverse promises a world of opportunity for users and enterprises. From virtual spaces that bring teams together (no matter where in the world they’re based) to custom offerings built for partner firms, our metaverse solutions take advantage of this technology’s limitless feel and unparalleled ability to foster connection and co-presence.
How can Mesmerise help me create a use case for the benefits of immersive technologies like VR and AR at my organization?
Mesmerise partners with clients to assess, ideate, and design custom proof-of-concepts, all of which can be shared as use cases. From there, we leverage our extensive resources and existing technology to build, implement, and optimize immersive experiences—and provide maximum utility to your firm and your customers.
How does AI work with the metaverse?
There are many uses for AI in immersive technology, the most immediate of which is utilizing digital assistants that can answer questions, guide users, provide personalized responses, and share recommended content. Other uses include analyzing users’ behavioral data, creating and designing virtual environments, predictive analytics, and language translation.
What is an avatar? How does Mesmerise use avatars? Why do I need one?
An avatar is your virtual representation in the metaverse. Every Mesmerise user begins by creating their own avatar—based on a simple selfie—as part of our onboarding process. Our realistic avatars make it easy to interact with colleagues and fellow attendees, and fully access virtual spaces.
What is the difference between VR, AR, MR, XR?
VR stands for virtual reality: a three-dimensional, immersive virtual environment that approximates reality, and which users can access with wearable devices like headsets. AR stands for augmented reality: the overlay of digital information, like graphics and audio, with the user’s environment in real time. Unlike virtual reality, it is not fully immersive, and does not need to be accessed by a wearable device. MR stands for mixed reality, which is similar to augmented reality but takes it further by allowing virtual and physical elements to interact. XR stands for extended reality, and is a catchall term that covers virtual reality, augmented reality, and other immersive technologies.
Do I always need a headset for the metaverse?
Not necessarily. Virtual reality headsets are commonly used to provide a more immersive experience, but they are not the only way to interact with the metaverse. The metaverse can also be accessed through a traditional computer screen or a mobile device using software applications or web browsers. Many metaverse experiences are designed to be accessible to a range of users, regardless of the hardware they have available. However, certain experiences may require a VR headset to fully immerse users in a virtual environment.
What’s involved in a consultation?
A consultation with Mesmerise involves an assessment of the current experience and situation, exchange of insights, and a high-level agreement on a direction for success. This would be followed by recommendations and potential design for a proof-of-concept. Further engagements will also involve building and implementing custom solutions.
What does it mean that Mesmerise is an ISV with/for Meta?
Mesmerise is one of a few independent software vendor (ISV) partners for Meta. This relationship means that Mesmerise and Meta share information and help one another with potential partners, ensure tight integration of offerings, and provide mutual support in terms of maintenance and feature design.
Is Mesmerise secure?
Yes, Mesmerise uses industry-standard security protocols to ensure that all data is encrypted and protected from unauthorized access.
What kind of support is available for Mesmerise users?
Mesmerise provides a range of support options including online documentation, user guides, onboarding heroes, and customer support via email and phone.
In a hybrid world, connection is key. VR provides an inclusive and immersive option for collaboration, one that you just can't get through video conferencing. We're proud to have worked with TD to bring that level of connection to their team.
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